IT Technical Support in Gaborone, Francistown Botswana

Akisha Solutions Pty Ltd.

Call : +91-9958252717 India

Providing IT Technical Support in Gaborone, Francistown Botswana

www.akishasolutions.com

Akisha Solutions  Experience on windows server 2008 , 2012 and Exchange server environment with LAN/WLAN network skills to provide design and implementation services in the areas of network infrastructure, security and computation jobs. Hands-on professional provides efficient and effective deployment of network services at enterprise or Internet environment to meet strict deadlines; also with extensive knowledge of solution design:

§   Area of Specialisation

§       Installation, Configuration and Troubleshooting of Windows server 2008.

§       Maintaining and configuring and troubleshooting DNS, DHCP servers.

§       Managing users and groups in Active Directory

§       Installation, Configuration and maintaining proxy server and terminal servers.

§       Problem diagnosing and knowledge in rectify the problem in various networking systems.

§       Group Policy management

§       Exchange server 2010 installation and configuration.

§       Computer hardware and storage maintenance

§   Prepared the environment for deployment of Windows Server 2008.

§   Analyzed the hardware and software requirements of Active Directory.

§   Installed, configured, and provide troubleshooting for Server 2008.

§   Migrated Windows Server 2008 from test environment to the production environment.

§   Implemented and managed IP Addressing; configured TCP/IP addressing on a server.

§   Created the Forest Root domain, and a Child domain in a production environment.

§   Installed and configured an Active Directory Domain Controller.

§   Established external trusts and cross-forest trusts.

§   Managed  computer, user and group accounts in an Active Directory environment.

§   Performed authoritative and non-authoritative restore operations.

§   Diagnosed and resolved issues related to masters role failure and AD database.

§   Configured automatic updates for network clients by using Group Policy.

§   Designed, planned and implemented Group Policy, delegation strategies and OU structure.

§   Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching.

LAN/WAN design and implementation using Cisco routers, hubs and switches

Windows Support - maintain Microsoft Windows Servers (2008) and Active Directory for single site

Provided network support and ensure high level of reliability and stability along integrated systems.

Partner with cross-functional teams of internal and external stakeholders to define requirements. Identify

Equipment, software, and operating system requirements. Build and configure servers. Analyze and

Resolve issues with connectivity for local and remote networks, hardware, software, and operating

systems.

Managed and provided phone, email and desk-side technical support for end-users.

Conducted system installations, troubleshooting, replacements, and upgrades of hardware and

software for corporate customers.

Installed and upgraded 60+ servers.

Applied troubleshooting techniques to verify solutions.

Maintained and administered operating systems on servers.

Fixed, recovered, and repaired corrupt PST file

VMware Infrastructure Skills

VMWARE:

- Managing VMware infrastructure environment with 5.5 ESX servers, 50 plus virtual machines.

- VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per   the client request through change management process.

- Installing and configuring ESX servers.

- Installing, configuring and managing virtual infrastructure and virtual center.

- Creating and managing resource pools and adding the VM’s into resource pools.

- Creating and managing virtual machines and installing VM Tools into VM’s.

- Manage VM’s using VMware virtual center.

- Managing VM’s through web access.

- Installation and configuration of virtual machines in an Enterprise SAN and NAS environment.

- Security hardening and Monitoring of VM’s & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.

- Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster.

- Configurations of Virtual switches and network connections.

Experience on VMware installation, Configuration and Administration of VMware VSphere4, ESX 3.5 and on VSphere VMotion and VMware virtual center.

Diagnostics & troubleshooting of ESX server environment.

Understanding of HA and DRS environment.

Understanding of Virtual Infrastructure &Components of Build

Involved into Windows server troubleshooting
Managing & Build Windows Cluster
Managing Virtual machines
Managing Data stores, Clusters, DRS & HA Policy

• Server migration physical to Virtual using Hot and cold cloning technology in VMware
• Creating cluster in VMware
• Configuring High Availability (HA) ,DRS.
• Creation of template
• Consolidation of Physical servers
• Deploying virtual servers using template
• Cloning of virtual server
• Rules creation.
• Creation of backup policy, alert configuration of backup policy.
• Configuration of Vmotion, virtual switch, Vlan in Virtual center.
• Maintenance of virtual center server.
• Providing and maintaining user access in VC, configuring mail alert for any failure in HA, DRS,CPU or memory.
• Patch management using VMware update manager for ESX Server.

Planning and Designing VMware VI3/vSphere (ESX3.5/ESXi 4.0/ESXi 4.1 and VMware Virtual Center)

On site job à china civil, Thune dam 

Installing and configuring Small Business Sever 2008 on HP ProLiant ML 330 with Mirroring Drive and Schedule Backup

Installing and configuring of Domain controller and Active Directory and users on server 2008 on HP ProLiant ML 350 with Raid Drive with Smart Array Controller Schedule Backup and Adding client machine and adding CAL client access licensing.

Configuring and Maintenance of Network printers, Print server and Access Point.

Installation of Domain controller on sever 2008 on (HP ProLiant DL 360 blade) configuring Raid 5

 Worked on Multipoint Server 2010

providing support for the Server Blade server, Rack server  

Microsoft server 2003 to Microsoft Server 2013 

Best Server Support is a global leader in technical services, outsourced hosting support, and custom solutions. Since 2004, the Best Server Support team has been serving customers around the world, providing them with products and services tailored to their individual needs. 

We pride ourselves on being able to quickly deliver exactly you need, when you need it. In 5 years of providing outsourced hosting support to many hosting companies and data centres, we have learned a lot. That's why our management and quality control systems are effective.